I’ll never buy train tickets online from Ctrip.com. I thought it would make getting tickets a lot easier, but boy have I been proven wrong.
First I signed up for an account, as I would for any website. Then I selected my tickets. Again this was typical and I didn’t have any problems, but it took longer than most sites. I then selected my tickets and the page loading was slow and I had to start over three times. After investing an hour in this process I found I would have to pay a $10 fee for each ticket. The usual fee is 50 rmb (around 90¢). I went ahead and bought just one ticket planning to get my return ticket at my hotel.
Ctrip’s site says consumers can pick up their tickets at any kiosk. That was key for me.
I went to a conveniently located kiosk and was told that the only place to pick up the Ctrip ticket is at the train station. Yikes! Chinese train stations are known for slow service and long lines.
I wound up having to go to the station where I had to wait 50 minutes to pick up my tickets. Ctrip is a horrible way to go for train tickets. If I’d just gone to the station and bought mine there I’d have to wait in line for 50 minutes, I’d still have saved an hour and $9.10.