Delighting Customers

Sometimes it doesn’t seem like it but the new standard isn’t to just satisfy your customers, but to delight them. My Library UX instructor shared this new Delta 1980s inspired safety video that takes the bland message of airline safety and makes it fun, without compromising the information.

Here are a few other engaging airline safety videos. You can promote safety with humor just as Delta does. They weren’t the first though:

About these ads

Clever Safety Message

Upbeat safety message on a low cost Isreali airline. It sure grabbed my attention.

An 1893 World’s Fair Cake

Source: cake-decorating-corner.com via Lauren on Pinterest

Now I’ve seen everything.

Orange: Breakfast with A Peel

A flight of coffee-chocolate pancakes

If you’re a fan of breakfast or brunch, like I am, you must check out Orange. In Chicago they have several locations.

They’re famous for frushi, i.e. fruit sushi. So my friend Maryann and I ordered some. Just the right little taste of coconut milk infuses the rice which is topped with fruit. Cute, yummy and creative.

Frushi

Feeling adventurous, I tried their pear cucumber juice. I liked it, but I doubt I’d order it again, well, not before I sampled some other combinations. The possibilities are almost endless. Mix and match orange, strawberry, pear, pineapple, watermelon, bananas and more.

Pear Cucumber Juice

Maryann was pleased with her rosemary infused French toast, which I was tempted to try. However, I went with the week’s pancake flight special: Coffee – Chocolate pancakes in four forms. One set had Kahlua, another chocolate chips. All were scrumptious and fun. Each week they announce a different flight of pancakes, which could be based on a theme like the Super Bowl this week.

Next time I go, I think I’ll try their Chai French Toast. Street parking’s easy to find. They’re open from 8 – 3, kind of late for a breakfast place, fine for me, but some early birds won’t wait.

“En Route” in Chicago

 
“En Route” in Chicago. This looks like such a cool theatrical event. It began in Australia. It leads an individual through a mysterious, sensory experience downtown.

Disclaimer

Dear Fellows, The State Department has requested that any Fellows who maintain their own blog or website please post the following disclaimer on your site: "This website is not an official U.S. Department of State website. The views and information presented are the English Language Fellows' own and do not represent the English Language Fellow Program or the U.S. Department of State." We appreciate your cooperation. Site Meter
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