10 Jul 2014
in education, museum, writing
Tags: Chicago, learning, research libraries
Today I went to the Chicago Historical Museum to do some research for a writing project I’ve started. It’s a historical
Chicago Historical Museum Research Center
- What was my goal and was it met? My goal was to get some primary sources on the 1870’s in Chicago to find out about how
- What was good about the service? The librarian was very approachable and helpful. She showed interest in my search and checked on my progress and offered new ideas as I worked.
- What detracted from the experience? I had no complaints.
- With whom did you interact? I spoke with a friendly reference librarian and I suppose an intern who brought the items I needed. You have to show a membership card or give the librarian the entrance ticket ($10) when you arrive.
- Were you confused at any time during the experience? I had to use a microfiche machine, which I hadn’t used since probably high school. The librarian gladly showed me how, but all the different knobs are hard to get straight right off the bat.
- Describe the physical space. The reference desk is near the entrance. In the main room there were several long tables with slips for patrons to fill out to request items. Along one side of the room are books on shelves and the opposite wall has several computers and microfiche machines. Beyond the tables is an area with lots of old maps on tables.
When I went, I didn’t know what to expect in terms of the scope of their collection or what would help me. I want to also try the Chicago Public Library, if non-residents can, and the Newberry Library so I wasn’t sure that I’d be back so I didn’t purchase a membership. Now I think I’ll go back perhaps weekly and hope to take one of their walking tours. So I will get a membership. Going to one of these special libraries is kind of cool, but also a little intimidating at first. You can’t bring in any bags, pens, food or drink. You’re not supposed to bring in cameras, but one woman was snapping photos of documents with a camera. That was pretty obvious since her camera clicked loudly. I guessed she must have had permission.
You can just bring in a pencil and/or a laptop computer.
They’re only open in the afternoon. I did find out quite a bit from their history magazine about servants in that era. I went perused several weeks of the Chicago Times, a now defunct paper on microfiche. Best of all I got to go through Mrs. George Pullman’s diaries and address books of the time.
07 Jul 2014
Tags: ceramics, culture, drum, Mitchell Museum of the American Indian, mocassins, museum, Native American, Sioux, tribes
The Mitchell Museum of the American Indian in Evanston, Illinois is a small museum focused on sharing Native American history and culture. Entry is just $5 with discounts for students and seniors. It’s a good little museum that I wrote about for an assignment. They have artifacts from tribes from coast to coast and currently have a temporary exhibit on storytelling.
Sioux sneakers 1988
06 Jul 2014
in Chicago, commerce, customer service, museum
Tags: Chicago, Grocery store, Mariano, Mitchell Museum of the American Indian, Whole Foods
My homework this week was to do two “service safaris,” i.e. field trips in which we observe how the service of a business or organization is. I had thought of doing one on a special library, like the Chicago History Museum’s, but the CTA has started a new payment service and getting a card for that added a level of hassle that a holiday schedule couldn’t handle. So I wrote about a new grocery story in the Chicago area and a museum I’ve seen but never went into.
For my service safari I first chose to visit Mariano’s a new grocery store chain that’s replaced a Chicago icon, Dominicks. I’d been told that Mariano’s is an elegant place to shop with lower prices than Whole Foods.
My second safari was to the Mitchell Museum of the American Indian, a small museum that focuses on the history and culture of indigenous North Americans.
- What was my goal of Mariano’s and was it met? My goal was to get some ingredients for a holiday party and to view this new curiosity. I did get my groceries, but I could have done so at other stores, I hoped for good service and that was delivered.
- What was good about the service? When I entered the store, which is the size of a typical American city grocery store, I saw numerous employees dressed in white shirts with black ties and black pants. They looked “smart” and worked like busy bees stocking shelves while chatting with shoppers. I liked that the friendliness didn’t seem artificial.For example, one employee was adding organic blueberries to a display I was looking at, he naturally smiled and added how he really likes blueberries. It wasn’t hard sell or stilted the way exchanges at places like Bennigan’s usually were.Later I saw a man I took for a manager assisting a woman in a wheelchair who needed to get through an aisle.Like Whole Foods there were several places to get samples, and here often the staff as eager to chat. I got a sample of watermelon salad and was reading the recipe that was placed beside the little cups. The employee at this station quickly offered me a copy in anticipation of what I was thinking.When I got a cappuccino as I left I noticed that they also provide ice water with cucumbers or with lemon for their customers. What a nice touch!
- What detracted from the experience? I had no complaints.
- With whom did you interact? I spoke with a friendly employee stocking berries, an employee at a salad counter, one distributing fresh orange juice samples, a check out employee, who’s service was fine, but nothing special, and a barista when I got a cappuccino. I did have to wait a while for my coffee, but it was understandable because one person seemed to be on break and there was someone in front of me. My barista did clearly answer my question about obtaining a loyalty card.
- Were you confused at any time during the experience? Finding the kiosk to input my loyalty card information was a little confusing. I’d suggest this be moved as when you come into the store it doesn’t face you, so shoppers will walk right by it. More stations or better signage can help.
- Describe the physical space. The store is lit artistically rather than with the old fluorescent lighting. Thus atmosphere is created. The produce had a colorful, fresh vibe and the corner with flowers was kitty-corner from the entrance I used so it’s easily seen. The floral department suggests a European style.The aisles are wide so there wasn’t much trouble moving the huge carts, which have spaces for two cup holders, past other shoppers.The deli/bakery area looks very much like Whole Foods with central displays of food-to-go, baked goods, and cheeses. There seem to be twice as many employees as you’d find in Whole Foods.Outside the carts were stored under a metal “tent” that must protect them from the elements a bit.They had wine and spirits on shelves and a special glassed off wine cellar sort of room that seemed elitist. I figured the wine there would be too expensive for me.
- Describe the customer service. As my previous comments state, I found Mariano’s hit the right note with friendly, yet not overbearing staff. Their wearing the white shirts and ties identified them and expressed professionalism. While I’m a big Trader Joe’s fan and like the Hawai’ian shirts, I didn’t find these uniforms made the staff seem snooty. To me it showed that the store owner wants to elevate grocery shopping a bit.
Mitchell’s Museum of the American Indian
- What was the goal of this service and was it met? The mission of Mitchell’s Museum of the American Indian is to:introduce visitors from throughout the Chicago region to the cultures of American Indians. The Mitchell Museum’s mission is to promote and share a deeper understanding of Native American peoples through the collection, preservation, and interpretation of their traditional and contemporary art and material culture.I would say this small museum succeeds. I like museums, large and small, and see the place for smaller museums that don’t take a whole day to view. Like libraries in small towns, I don’t compare them to a big city’s library, but go in ready to experience some charm and a good collection. I come with an understanding that this institution doesn’t have lots of money.
24 May 2014
in Blogging Challenge, China, culture, expat life, History, museum, Sepia Saturday
Tags: 1960s, 1970s, Cultural Revolution, history, modern, photos, Sepia Saturday, Shandong, village, youth, Zhujiayu
This week’s prompt inspired me to share some photos I took yesterday at a living museum or restored village called Zhujiayu in Shandong Province, China. They have a group of buildings that were where the youth were educated about peasants’ ways during the Cultural Revolution.
Classroom with Maoist doctrine
A guitar? Really?
Didn’t know they had time for basketball
15 Apr 2014
in art, China, culture, museum, travel, welcome to my life
Tags: art, Chinese ink paintings, ink paintings, modern, traditional
Till the 21st the National Art Museum has an exhibit of modern, yet traditional ink paintings by Four Professors Dai Shunzhi, Fan Yang, Han Jingwei and Yuan Wusi. The exhibit’s called Harmony in Diversity.
The exhibit is free if you bring a passport or government i.d. No entry after 4 pm.
06 Mar 2014
in art, Blogging Challenge, China, culture, museum
Tags: ancient, Chinese, noble, regal, robe, Shandong Provincial Museum, textiles
Jennifer Nichols Wells runs terrific photo challenges. This week’s is “blue.” Thus I offer a majestic robe from ancient China. Such embroidery!
You can see more lavish blues here.
It feels good to be blogging again. I’d had some trouble with annoying pop-up ads on Chrome or Firefox. Knock on wood, the internet has been tamed for now and I’ll be back in business.
01 Jan 2014
in architecture, art, Chicago, China, food, History, Holiday, Jinan, museum, travel, USA
Tags: art, Cambodia, Chicago, China, festivals, food, Jinan, performance, photos
Shandong Provincial Museum
Kite Festival, Weifeng, China
Palace, Phenom Penh
Worcester Museum, Mass
Curry, Phenom Penh
Quencheng Square, Jinan, China
Palmer House Lobby, Chicago
Weifeng Kite Festival
Swan Lake, Jinan Cultural Center
Mercure Jinan, Easter
798 Art Space, Beijing
Temple, Phenom Penh
A pretty good year, all told?
Best wishes for 2014, the Year of the Horse.
20 Oct 2013
in art, expat life, Jinan, museum
Tags: crowds, photo, Shandong Provincial Museum
For a unit on art, I asked my students to visit a museum. Since whenever I’ve gone to the Shandong Provincial Museum, I’ve been able to saunter right in, I was astonished when a student sent me this photo. Today’s the last day to see European paintings and a self-portrait by da Vinci.
19 Oct 2013
in art, museum
Tags: ceramics, China, colorful, elegant, porcelain, pottery, Shandong, Shandong Provincial Museum, simple
Saw another excellent exhibit of porcelain at the Shandong Provincial Museum.